Kiwire 2.0 Documentation

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Tenant

Cloud Tenant Overview

The main cloud tenant screen provide an overview and listing of all the tenants in your system. To access the tenant module click on Cloud > Tenant from the navigation. On the tenant listing module, you may search for specific user by using the search field.

The listed fields and its meaning are:

FieldMeaning & Function
Cloud IDA unique cloud id for each tenant.
Tenant NameThe name of the tenant account.
Admin IDThe admin id of tenant.
Expiry DateThe expiry date and status of license for each tenant.* NOTE : Enabled based on request.
ActionModules action:  To edit the setting of the cloud tenant.  To delete the tenant.  Disable the tenant account.* NOTE : Enable the tenant account by clicking    icon based on request.

Add New Cloud Tenant

Click on “Add New Tenant“ buttonand populate the required fields. Fill in the fields to complete the process.

The listed fields and its meaning are: 

FieldFunction
Cloud IDCloud id is the identifier or domain of the tenant to be added to system.
* NOTE : Cloud ID must be unique to each tenant.
Tenant NameThe tenant name.
Admin IDThe administrator user id for the tenant.
Admin PasswordPassword of the administrator user id.
Admin Email AddressThe email address of the administrator user id. It uses to send notification email.
License KeyThe license key for the cloud tenant. License key is generated from Synchroweb Software License website.* NOTE : MSP edition only.
PermissionThe access granted to the super user.Read + Write : Full accessRead Only : Read only access
Video Example – Add New Tenant

Edit, Delete or Disable Tenant

Click on edit, delete or disable icon from the main cloud listing. If you clicked the edit icon, the edit screen be display which you can edit the setting of the clouds. If you rename the tenant cloud id , the operation for such task will take a few minutes to complete. As system is renaming the cloud id to new given Cloud id , while renaming the cloud tenant account is function will be stop momentary.

Click on the delete icon to delete the tenant. A prompt will be display to ask for your confirmation to proceed to delete the cloud id. Please exercise with cautions as this not a reversible action.

Click on the disable icon to disable the tenant. A prompt will be display to ask for your confirmation to proceed to disable the tenant.

* NOTE : Click on the enable icon to enable the tenant based on the request. A prompt will be display to ask for your confirmation to proceed to enable the tenant.
Video Example – Edit, Delete or Disable Tenant
* NOTE : This function is only available to “SUPERUSER” admin login.
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