Kiwire 2.0 Documentation

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Insight Reports

Insight -> Device Info

The device information report will provide insight into your network, on what type of device and brand the user is using to connect to the network. Use the date selector to select the date range you wish to see the report.

The listed fields and its meaning are:

FieldMeaning
Device TypeThe total number of device by type such asComputer [ Laptop / PC ]Phone [ Smart phone ]Tablet [ Tablet device ]
Device Brand The manufacture brand of the device used.
FieldMeaning
Type of Device/BrandThe type of the devices connected to network such asDeskstopPhabletSmartphoneTabletThe type of the device brand connected to network such asSamsungAppleXiaomiUnknown
TotalTotal number of device connected to devices.

Insight -> Visitor Registration Data

The Visitor Registration Data report module will display all the information recorded by the user during guest self-sign up as well as additional data-field that you may have setup at the data field module. Use the date selector to select the date range you wish to see the report.

FieldsMeaning
DateThe date of the user sign up/registration.
Sponsor The name of sponsor.
UsernameThe username of the user.
PhoneThe contact number of the user.
EmailThe email address of the user.

Insight > User Access URL

The User Access URL module will shows the history of user access URL. This provide insight with the user browsing history and behaviour. Click on the “Delete all Record” button to purge the data. 

 The listed fields and its meaning are:

FieldMeaning
Date/TimeThe date and time of the sample data.
IPIP address of the user.
UsernameUsername of the user.
Mac AddressMac address of user device.
URLThe URL the user browsed.
Action To delete the entry.

Insight > Social Network Analytics

The Social Network Analytics will provide an overview and insight of the social network growth and activity of your network. Use search box to select the date range.

  • Social Network : The name of the social network.
  • Total : The number of activity of your network.

The report will show the statistic of social network used by your network users , gender and type.

Insight > Users Social Network Info

The User Social Network Info module provide you information of users who use social network to login to your network, including demo/biography information of the users that sign up.

The listed fields and its meaning are: 

Fieldmeaning
Date/TimeThe date the user join Kiwire™ platform.
UsernameThe username of the social network user.
FullnameThe full name of user reported by respective social network.
GenderThe gender of user reported by respective social network.
Age GroupIf the social network support demographic by age group.
EmailThe email address of user reported by respective social network.
Social networkThe Social network use to login.
BirthdayThe birthday of user reported by respective social network.
Social IDThe Social network id of user for their respective social network.

Insight > Net Promoter Score

The Net Promoter Score module provide you the information on net promoter scoring. Use the Date Search box to select the date range you wish to see the report. 

  • Total Negative Feedback : The total number of  the negative feedback.
  • Total Positive Feedback : The total number of  the negative feedback.
FieldsMeaning
UsernameThe username of the user.
ScoreThe total score of the feedback.
Sentiment The feedback from user.
CommentAny comment from the user.
DateThe date of the feedback.
MagnitudeNPS Score based on comment

Insight > Inactive Users

The Inactive Users module provide you the information of inactive users within a period of time. Use the Date Search box to get all previous Inactive users from that specific date.

FieldsMeaning
UsernameThe username of the user.
Last LoginThe time of users last login.
Create Date The date user is created.

Insight > Online Reputation Review

The Online Reputation Review module provide you the information of online reputation in terms of user reviews. It will show all the user reviews from selected Facebook page. To integrate Facebook Page you’re admin of go to Integrations > Facebook Reviews.

FieldsMeaning
Page NameThe page name of Facebook page.
Reviewer IDThe ID of reviewer.
Reviewer NameThe name of reviewer.
RecommendationRecommendation of reviewer.
Review TextThe comment from reviewer.
Score               The score from reviewer.
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