Kiwire 2.0 Documentation

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Login Reports

Kiwire Login Report module will provide analytic reporting on the users and network. It shows the numbers of users connected to the network as well. The diagram below shows the sub-modules of the Login Report module.

Login > Who is Online

The who is online module under Reports will list all users who are connected to your network regardless from which NAS equipment or zone. It indicates how much your network been used. This metric directly correlated to the user’s satisfaction and to a high ROI.

The listed fields and its meaning are:

FieldMeaning & function
Login Date/TimeThe date & time of the user login into the network.
UsernameThe username used by user to login.
MAC AddrThe Mac address of the user device.
IP AddressThe IP address of the user device.
Download/UploadNumber of quota used (input / output) up to the last Accounting Interim time.
ZoneThe zone where this device is connected from.
NAS IDThe name of the NAS device the user login from.
ClassThe classification of the device (eg: phone, tablet or laptop).
BrandThe brand of the device (eg: Apple, Samsung or Huawei).
ModelThe model of the device (eg: IPhone or Galaxy S).
Hostname The device hostname.
ActionClick on to disconnect user from network and to view the user account detail.

Note: If you detect any stale user (Stale user or ghost account, are users who disconnected information are not send by NAS due to NAS equipment failure), click the disconnect function to disconnect the user manually.

Login > Login Record

The Login Record report module will list all the user logged in history report.

The listed fields and its meaning are:

FieldMeaning & function
Login Date/TimeThe date & time the user login into the network.
Logout Date/TimeThe date & time the user log off from the network.
UsernameThe username used by user to login.
Total TimeThe total time used by the user login session.
Mac AddrThe Mac address of the user device.
Nas IDThe name of the NAS equipment the user login from.
ReasonReason for the disconnection.
 Ip AdressThe IP address of the user device.
 Traffic UseThe total traffic used by the user during the duration of login in MB.
ClassThe classification of the device (eg: phone, tablet or laptop).
BrandThe brand of the device (eg: Apple, Samsung or Huawei).
ModelThe model of the device (eg: IPhone or Galaxy S).

Login >  Login Transaction

The Login transaction will list all login transaction of user in the network. It will show the success and failure of the user and the reason of login failure.Note: Report are applicable for radius transaction only.

 The listed fields and its meaning are:

FieldMeaning
DateThe date & time the user try login into the network.
UsernameThe username used by user to login.
Password UsedIf user used a correct password the password will be masquerade from view, however if wrong password used it will be shown as clear text.
LoginSuccess or failure of the login attempt.

Login > Login Transaction Summary

The Login Transaction Summary module will provide a graphical and table report of the user login success and failure rate. This graphical report will provide insight on your network performance. For example if your users are having high rate of issue of wrong password or trouble login in. Use the search option to view specific date range. To view by daily sample data, click on view icon on the row and you be presented the information of login transaction summary group by hourly for the particular date.

The listed fields and its meaning are:

FieldMeaning
DateThe date of the sample data.
AcceptNo of success login.
RejectNo of failure login.
Hourly ViewZoom in to view the hourly report for the selected date.

Login > Login Frequency

The Login Frequency report module will provide a graphical chart and table report on the number of users login frequency over a period by login vs unique login. This report primary objective is to provide insight of user behaviour. Use Search box date from and date to, to select the report period and zone if you wish to view by zone. An example use case will be if high total number of login and low unique users, means users may have problem accessing the network in a WiFi environment due signalling issue.

 The listed fields and its meaning are:

FieldMeaning
DateThe date of the sample data.
Unique IDNo of unique login.
Total LoginNo of total login.
Hourly viewZoom in to view the hourly report for the selected date.

Login > Login Frequency Hourly View.

The hourly report view will let you drill down to login frequency by per hour basis for the particular date.

Login > Login Frequency By Profile

The Login Frequency By Profile module will report the login frequency-reporting group by profile. This provide insight on while profile is deem popular and are active during the duration of date selected. Use the date range selection to select the date of reporting you wish to view and if you wish to view by Project or Zone.

The listed fields and its meaning are:

FieldMeaning
DateThe date of the sample data
Profile NameThe profile name
Unique LoginNo of unique login
Total LoginNo of Login.
Hourly viewZoom in to view the hourly report for the selected date.

You may view the reports by selecting All projects, All Zones, by project and by zone. A project consists of multiple zones.

Login > Login Frequency By Plan hourly view The hourly report view will let you drill down to login frequency by per hour basis for the particular date.

Login > Login Device Frequency

The Login Device Frequency report module will report the login frequency by device mac address/identity. This will detect if a same device used with multiple username or vice versa and provide an accurate login frequency, as usually the no of device is unique in a public WiFi environment. Also login device by is an accurate way to determine the usage of the network. Use Search box  date from and date to, to select the report period and Project or Zone.

The listed fields and its meaning are:

FieldMeaning
DateThe date of the sample data.
Unique DeviceNo of unique device use for the login.
Total Device loginTotal no of device use to login.
Hourly viewZoom in to view the hourly report for the selected date.

You may view the reports by selecting All projects, All Zones, by project or by zone. A project consists of multiple zones.

Login > Login Concurrency

The Login Concurrency report will show the concurrency usage of users. As some users may use more than 1 hour or days for their network access. Concurrency report will tell the actual connected user over the period. This report provide a graphical report of the concurrency and utilization of the network. This provide a way to plan for your network upgrade. Use the date range selector to select the report period and zone if you wish to view by project or zone.

The listed fields and its meaning are:

FieldMeaning
DateThe date of the sample data.
Total concurrent userNo of concurrent connected user during the time.
Hourly viewZoom in to view the hourly report for the selected date.

You may view the reports by selecting All projects, All Zones, by project or by zone. A project consists of multiple zones.

Login > Login Error

The Login Error module will provide statistic and overview of error encountered by users in the last 24 hour. Select the log file to load by the date. The log file date format is log-YYMMDD (YY = Year, MM = Month, DD = Date).

Login > Login Dwell Time

The Login Dwell Time will provide an analytic on users average usage time within the network. Dwell time will provide insight on your user average usage time. Use Search box date from and date to, to select the report period and zone if you wish to view by project or zone.

The listed fields and its meaning are:

FieldMeaning
DateThe date of the sample data
Total LoginNo of login recorded by system
Average Dwell timeAverage dwell time in hour metrics
Detail viewZoom in to view the hourly report for the selected date.

You may view the reports by selecting All projects, All Zones, by project or by zone. A project consists of multiple zones. 

Login > Login Dwell Time by hourly The login dwell report hourly view will break down the dwell time by few key metric group such as under 5 minutes, 10 ~ 15 minutes and more. Click on the Funnel Chart if you wish to view in funnel chart format instead of pie chart.

Login > Login Dwell Time by Profile

The Login Dwell Time by Profile will provide an analytic on users average usage time within the network by profile. Dwell time will provide insight on the profile average usage time. Use Search box date from and date to, to select the report period and zone if you wish to view by project or zone.

Login > Return User

The Return User module will provide the reporting of returning user, or user who has login and return to login over a period of time. Use Search box  date from and date to, to select the report period and project/zone if you wish to view by project/zone. A high number of returning users shows that your venue has a loyal clientele and that your visitors appreciate your Wi-Fi service and use it multiple times. When users recognized by the network and are automatically reconnected, this information is shown in the database in their records, near the data of the single connections they did.

FieldMeaning
DateThe date of the sample data
Return UserNumber of users that return

You may view the reports by selecting All projects, All Zones, by project or by zone. A project consists of multiple zones. 

Login > Top User The Top Sser report module will show the top 50 repeated user by user or by device use in the network with the sample date selected. Use date Search box select the date from and the date to, select the type whether Username or Mac Address and select the zone/project if you wish to view by project/zone.

FieldMeaning
Total LoginTotal number of user login into network
Username/MACShows the username or MAC address of the user that are connect

Login > New/Repeat Login

The New vs Repeat user login will overlay 1st time login users vs the return or repeat user login to your network. Use the date range to select the report date range and project/zone to view by project/zone.

The listed fields and its meaning are:

FieldMeaning
DateThe date of the sample data.
Return/Repeat UserNumber of users that return/repeat login.
Total Unique LoginThe number of unique login.
New UserNumber of new user login.
Hourly ViewZoom in to view the hourly report for the selected date.

You may view the reports by selecting All projects, All Zones, by project or by zone. A project consists of multiple zones.

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